Your Museum’s Online Story Is More Important Than Ever. Here’s How To Get It Right.

In London, there has been a 22.5% increase in web traffic during the COVID-19 pandemic. The British Museum has seen a 120% increase in traffic to its website compared to last year. People have more time to spend online during lockdown, and the data shows that they’re using that time to connect with art, culture […]
The Magic of Matilda: How to Use Content to Help Others

“By the time she was two, Matilda had learned what most people learn in their early 30s: how to take care of herself.” Matilda (1996) I’ve always thought being able to take care of yourself is an achievement in its own right. So doing it while you’re learning to talk? That’s a superpower. Rewatching the […]
Real Talk: What’s Content (and Why Should You Care About It)?

You’ve heard this term, “content”, being thrown around a lot lately. “If you’re not producing content, then do you even exist?” they say. The word even makes up half of my business’s name. But really, what is it? And why does it matter to your business? Since there is no one-size-fits-all answer to these questions, let’s […]
The ‘This Is Us’ Approach to Evaluating Your Online Business

While catching up on one of my favorite American TV shows, This Is Us, Beth and Randall (a married couple) played a game called “Worst-Case Scenario.” It’s like a mental check they do with each other when something goes wrong. For example, when their foster daughter, Deja, is being difficult and moody all the time, they […]